I feel discriminated against. To whom can I report this?
Discrimination – meaning the exclusion of people on any grounds whatsoever – is not permitted. Therefore, the position of People 21 and its affiliated parties (hereinafter: People 21) is: we do not discriminate. We are also alert to potential discriminatory requests from clients, as we do not cooperate with them.
Do you nevertheless feel that you have been discriminated against? We regret to hear that! You can raise this with your contact person within People 21. That person will always take your complaint seriously and – if necessary – discuss it with their supervisor.
You can also contact us via legal@people21.eu
Anti-discrimination Statement People 21
Equal opportunities for everyone
Everyone deserves equal opportunities to find and keep a great job.
Discrimination? We simply do not participate in it!
People 21 is committed to equal treatment for everyone and to a diverse personnel policy. We strictly adhere to this conviction when recruiting and selecting candidates.
The anti-discrimination statement of People 21
• We do not accept discriminatory requests from clients;
• We do not support or facilitate discrimination;
• We provide our employees with clear instructions and training on how to handle discriminatory requests;
• We bring diversity to the attention of our clients to create awareness;
• The theme of discrimination is constantly on the agenda.
Grounds for discrimination
Discrimination involves the exclusion of people from vacancies based on non-relevant criteria. A discriminatory request from a client can be very explicit, but also implicit, for example, by setting requirements for candidates that are unnecessarily high and/or not relevant to the position. People 21’s position is aligned with the law and states that discriminatory requests may never be honored.
Our employees also do not recognize every discriminatory request and sometimes unconsciously go along with a client’s wish, as ignorance often plays a role. It happens that People 21 employees identify a discriminatory request while performing their duties. For example, when they receive a vacancy indicating an age limit or if a man or woman is specifically requested. In such cases, we will inform our clients about what is and is not permitted. In doing so, we explain that we always select candidates based on their competencies to make the ideal match.
No to discrimination, yes to diversity
People 21 says no to discrimination and yes to diversity! Diversity means more variety in the workplace in terms of nationality, gender, sexual orientation, and age, among other things. Additionally, diversity can be present through differences in work experience, cultural background, and knowledge.
A diverse workforce offers added value for your company because, among other things, it:
• Provides a larger talent pool. If a variety of people are welcome in your company, the advantage is that you are fishing in a larger pool of talent.
• Leads to more innovation. The innovative ideas required for this are found more quickly if your team consists of diverse people. They often possess different knowledge and ways of thinking.
• Leads to better (business) results.
A diverse workforce includes employees who possess different knowledge, experience, competencies, and ways of thinking. This allows them to complement each other excellently, leading to better (business) results.
Diversity pays off! Let’s work together to ensure that everyone truly gets equal opportunities. If you have a question, complaint, or wish to report discrimination, you can contact us via info@people21.eu.
Privacy Statement People 21 B.V.
We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy.
In this Privacy Statement, we inform you which data we collect and record when you use our websites and/or register with People 21 B.V. and/or its subsidiaries: DDD Personeel B.V., DDD Services B.V., DDD Personeel II B.V., DDD Personeel III B.V., Stay 21 B.V., Stipt Uitzendbureau B.V., Q Uitzendbureau B.V., People 21 Services B.V., Qualis Domum B.V., Delta 21 B.V., Stipt Intermediair B.V., Stipt Employment Services B.V., Quality Uitzendbureau B.V., and Quality Uitzendbureau1 B.V., Feel Flex B.V., hereinafter collectively referred to as “People 21 B.V.” and why we collect this data.
We also clarify to whom the data is provided and who is permitted to process the data. This way, you understand exactly how we work.
Careful handling of personal data is of great importance to People 21 B.V. Personal data is therefore carefully processed and secured. We work with well-secured information systems and clear, transparent privacy statements. In doing so, we comply with the laws and regulations regarding the protection of personal data, such as the Dutch Personal Data Protection Act and – as of May 25, 2018 – the General Data Protection Regulation (GDPR).
If you visit our website, request information via our website and/or register with us, purchase a service, or contact us by telephone, we record your personal data. This privacy statement serves to inform you about this processing of your personal data.
Controller for the processing of personal data
People 21 B.V., located at Westfrankelandsedijk 7, (3115 HG) Schiedam, together with its subsidiaries operating under People 21 B.V., has been designated as the controller for the processing of personal data.
People 21 B.V. is therefore the controller for the processing of personal data that falls within the scope of this privacy statement.
As the data controller, People 21 B.V. determines the purposes and means for the processing and is responsible for compliance with legal requirements.
People 21 B.V. sometimes engages other companies to perform services for it. In these situations, People 21 B.V. remains responsible for the processing of your personal data. People 21 B.V. makes contractual agreements with these companies regarding the handling of your personal data, so that your privacy remains guaranteed.
Collection of personal data: is this applicable?
We collect personal data from:
– visitors and users of the website
– applicants, (potential) candidates, participants of clients, or other persons;
When you visit our website, we collect information related to the type of device, browser, and how you use our website or app. This information helps us to improve the website for your convenience and to serve you as best as possible.
We process the information:
-with your consent;
-to properly execute the agreement and/or terms of use we have agreed upon with you;
We collect and process your data for the execution of our HR services, including mediation, temporary staffing, recruitment & selection, hiring and lending of personnel, personal development and employability, reintegration, advice, planning, and personnel and salary administration.
Purposes of processing personal data
People 21 B.V. processes your personal data for various purposes. People 21 B.V. only processes the personal data necessary for those purposes.
The following purposes apply to the processing of personal data by People 21 B.V.:
- To be able to contact you
- To send you information
- For entering into and executing agreements, including, but not limited to, employment contracts and hiring agreements
- For performing administration
- To comply with legal obligations
Furthermore, we use your personal data for relationship management and activities to expand our database of candidates, employees, suppliers, clients, and other relations of and parties involved with People 21 B.V., and to inform you about our activities.
Legal grounds for processing personal data
According to applicable privacy legislation, People 21 B.V. may only process personal data if the processing is based on legal grounds. People 21 B.V. uses the following legal grounds for processing personal data:
- In the context of the formation and/or execution of an agreement
- To comply with the law (including accounting processing, tax obligations, and obligations in the context of court orders or other mandatory laws and regulations)
- Based on our legitimate business interests, to the extent that laws, regulations, and your privacy permit this.
Where and when do we collect personal data?
You can share your personal data with People 21 B.V. in several ways, for example by:
- Visiting our website
- Registering for work at our branches
- Applying via our website
- Entering into an employment contract with us
- Registering or being registered in another way to use our services or for us to provide a service to you.
- Communication with People 21 B.V. about a service, for example, questions you have asked us or requests you have submitted
- Contacting one of the employees of People 21 B.V. by e-mail, telephone, or in writing
- Participating in a social media activity (for example, by clicking ‘Like’ or ‘Share’) or logging in via your social media account
- Cookies stored on your computer or mobile device when you visit our websites
Why do we collect data and which data do we collect?
We process the personal data necessary for our services; part of this data is mandatory to use our services. Without this data, we cannot perform our services.
In general, our website can be visited without your personal data being passed on to us. As soon as you provide data to us by filling in a form, making an application, or registering, we process the data you provide to us.
We collect and process your data for the execution of our services, including mediation, temporary staffing, advice, planning, and personnel and salary administration.
Additional data may be desirable to better tailor the services to your wishes, qualities, and/or availability, or to comply with more specific questions or obligations regarding the position and/or from clients. We ask you to only provide us with information that is accurate and relevant.
Which personal data of business relations do we process?
We also process personal data of business relations. This usually concerns the contact details of employees of clients, suppliers, subcontractors (e.g., data processors) who provide services or execute assignments on their behalf, and referees and other agencies with which People 21 B.V. maintains a business relationship. Usually, this involves the names, contact details, and positions of contact persons for the purpose of making offers about services and other activities, maintaining the business relationship, and/or entering into a service agreement.
If you register with us, we collect the following data:
- Name, address, and city details, e-mail address, telephone, and other contact details
- Date of birth, place of birth
- Gender
- Your work experience and education and training followed
- Any references or certificates provided (and possibly a copy of the front of your driver’s license)
- Your motivation
- Marital status
- Availability
- Photo or video (on a voluntary basis)
From the moment you start working for us:
- BSN (Citizen Service Number)
- Copy of ID, work permit
- Bank account number
- Nationality
- Other data required for personnel, salary, and absence registration
- Login details for personal account
Exchange of personal data
1. Transferring and receiving personal data within People 21 B.V.
People 21 B.V. may exchange your (personal) data within the various departments and subsidiaries that fall under People 21 B.V.
People 21 B.V. ensures that European standards of data protection for personal data are applied within its departments and companies.
People 21 B.V. cannot be held liable when it must provide personal data to authorities in accordance with applicable legal obligations.
2. Transferring and receiving data outside People 21 B.V.
The purpose of processing your personal data may involve sharing personal data with other organizations, such as clients to whom we may introduce you. To the extent that you have not granted explicit permission for this or there is no legal obligation to do so, this exchange of data only occurs if it is necessary for the execution of the agreement between you and People 21 B.V., or if People 21 B.V. has a legitimate interest in this exchange, whereby People 21 B.V. always weighs your privacy interest, or in other cases where we are obliged to do so, for example, by a court order or a judicial verdict. To the extent necessary, People 21 B.V. will enter into a processor agreement with third parties.
3. Transferring and receiving data outside the Netherlands
Your personal data may be transferred or stored outside the Netherlands. People 21 B.V. has taken the necessary measures to ensure that the transferred personal data is adequately protected. Your personal data may be sent to one or more countries within or outside the European Union and processed there. We will only transfer your personal data to countries outside the EU where People 21 B.V. has taken appropriate security measures to safeguard the privacy of your data.
Access to data other than by provision
People 21 B.V. provides access to third parties, being paying clients, under certain conditions, so that the People 21 B.V. database can be searched for suitable candidates based on a limited number of personal data points. These clients include: employers, recruiters, recruitment and selection managers, headhunters, HR officers, etc. You can remove your CV from the database at any time if you no longer wish to be included.
People 21 B.V. uses automatically generated data for statistical purposes as well as for the security and improvement of People 21 B.V. This data is provided to third parties to the extent that it is fully anonymized and cannot be traced back to you. Except in the cases mentioned in this Privacy Statement, People 21 B.V. will not provide your personal data to third parties without your prior consent.
Security of personal data
People 21 B.V. makes every effort to optimally secure your personal data against unlawful use. We do this using physical, administrative, organizational, and technical measures. For example: only authorized persons have access to the data. If and to the extent that data is provided to data processors who perform services or execute assignments on its behalf, People 21 B.V. has agreed with them that they will also optimally secure the personal data.
Retention of personal data
People 21 B.V. does not store personal data longer than necessary for the realization of the purposes for which the data is processed, and in any case as long as specific regulations require.
Candidates (if you have not worked for People 21 B.V.):
Your data (CV, education, work experience, etc.) is available for up to two years after the last contact if you have not worked for People 21 B.V. You will receive a message from us both one year after the last contact and two years after the last contact stating that you are registered with us.
If you no longer wish to be mediated, you can send an email to privacy@people21.eu
Cookies and automated decision-making
What are cookies? Cookies are small pieces of (text) information that a server sends to the browser with the intention that the browser will send this information back on a subsequent visit. Cookies from People 21 B.V. cannot damage your computer or files. People 21 B.V. only places cookies that are necessary for performing the services. If other cookies need to be placed, we will ask for your prior consent. Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, it is possible that some functions and services, on our and other websites, will not function correctly if cookies are disabled in your browser.
Our websites use cookies to help the website analyze how users use the site. This information consists of: your IP address, the type of browser, the computer system you use, account number, and the pages you visit on People 21 B.V. The information obtained is then used to make the website work properly (tracking logged-in users, session information, etc.). Additionally, we use cookies to collect information about surfing behavior on our website, which is also used to optimize our website. People 21 B.V. does not place cookies for the benefit of other parties, such as advertising networks.
Automated decision-making
People 21 B.V. does not make decisions based on automated processing about matters that could have (significant) consequences for individuals. This refers to decisions made by computer programs or systems without human intervention (for example, an employee of People 21 B.V.).
Transfer abroad
People 21 B.V. uses Google Analytics, among others. Google’s servers are located outside the European Union. Agreements have now been made with the US so that they comply with the minimum EU Privacy agreements. People 21 B.V. also uses Visual Website Optimizer. People 21 B.V. selects these parties carefully and endeavors to work exclusively with parties that observe European Privacy regulations.
Your privacy rights
We value the fact that you can easily exercise your rights regarding the processing of your personal data. If you wish to exercise one of the rights to which you are entitled and which are mentioned below, you can contact us as described below.
Access and/or modification of data
You can at any time via
privacy@people21.eu or by letter addressed to: Westfrankelandsedijk 7, 3115 HG, Schiedam request us to indicate which (categories of) data we process about you, for what purposes this happens, from which source the data comes, and which retention periods are applied by us.
In addition, you can contact us at any time to supplement, correct, or delete your data. Should it unexpectedly turn out that we have provided incorrect personal data about you, we will rectify this.
When we have changed your personal data, we will inform you of this.
Restrict processing of your data
If you do not agree with the content of the data we keep about you, you can submit a request to temporarily restrict the processing of your data. We will then wait to distribute your data until it is, in your opinion, in order again. You can submit a request for a processing restriction at any time via privacy@people21.eu or by letter to the address: Westfrankelandsedijk 7, 3115 HG, Schiedam.
When we restrict the processing of your personal data, we will inform you of this.
Right to data portability
You can request the personal data we keep about you in a structured, commonly used, and machine-readable format via privacy@people21.eu. You are completely free to transfer this information to a third party.
Right to be forgotten
If you no longer wish to use our services, you can submit a request for the deletion of all your personal data. You can at any time via privacy@people21.eu or by letter to the address Westfrankelandsedijk 7, 3115 HG, Schiedam request us to delete all your data.
In addition, you can withdraw any consent you may have granted to process your data at any time. We will cease the processing of your personal data for which you had granted consent. However, the withdrawal of your consent does not affect the processing that has already taken place.
Procedure, response time, and costs
We try to handle your requests as mentioned in this chapter as quickly as possible, but at the latest within one month. We are obliged to verify your identity before your requests can be met. Your requests will in principle be handled electronically, unless that is not possible or you request otherwise.
In principle, we do not charge you any costs for handling your aforementioned requests, unless your requests are excessive, clearly unfounded, or if you request additional copies in the case of the right of access.
If there is a (suspected) data breach, for example, if you suspect loss or unauthorized access to personal data, please let us know immediately via the e-mail address privacy@people21.eu.
Liability
Much attention is paid to the content and composition of this website. Nevertheless, People 21 B.V. cannot guarantee that the information on the website is always correct and complete. Nor can People 21 B.V. guarantee the continuous availability and undisturbed operation of the website. People 21 B.V. excludes all liability in this regard, except to the extent that there is intent or gross negligence on the part of People 21 B.V. People 21 B.V. is entitled to suspend the availability of the website, for example, in connection with adjustment or maintenance. In addition, People 21 B.V. reserves the right to remove, change, or no longer offer information and services offered on the website without prior notice.
Changes
People 21 B.V. reserves the right to adjust or change this privacy statement. None of the provisions in the privacy statement are intended to create any obligation or agreement between People 21 B.V. and a data subject.
Other provisions
Dutch law applies to the provisions of this privacy statement and all disputes arising therefrom.